Discover how our AI-powered billing, certified billing support, and human-verified claims processing helped a behavioral health practice reduce AR days from 52 to 28, decrease denial rates by 57%, and lift clean claim rate from 85% to 98%. Claims are processed within 24–48 hours, ensuring faster reimbursements and smoother revenue cycle operations.
Vital Behavioral Care LLC, a busy behavioral health practice in Albuquerque, New Mexico, faced significant revenue cycle challenges. Claims were delayed, denial rates were high, and staff spent hours manually managing billing instead of focusing on patient care. The practice needed a solution that could streamline billing, reduce denials, and accelerate reimbursements.
AI-Driven, Human-Verified Claims Processing
ensures accuracy and efficiency
Claims Processed Within 24-48 Hours
to speed up reimbursements
Dedicated Support
available for quick follow-ups and guidance
Agentic AI Bots
Perform automated 24-hour status checks on every claim, identifying “silent denials” where payers hold claims without issuing remittance
Impact
| Metric | Before | After | Improvement |
|---|---|---|---|
| AR Days | 52 | 28 | 24 days (46.15% reduction) |
| Denial Rate | 35% | 15% | 57.14% decrease |
| Clean Claim Rate | 85% | 98% | +13% percentage points |
| Net Collection Rate | 84% | 96% | Faster, more complete payments |
“
Dastify Solutions has been nothing short of a miracle, truly the best billing services. They monitor everything, are always reachable, and their dedicated service gives me confidence in our revenue cycle. I highly recommend them.
CEO, Vital Behavioral Care LLC
Key Takeaway
By combining AI automation with human expertise, Dastify Solutions helped Vital Behavioral Care LLC streamline billing, cut AR days from 52 to 28, and reduce denials from 35% to 15% – allowing the practice to focus fully on patient care.
Ready to Scale
Schedule a consultation with our RCM experts. We’ll audit your current cycle and show you exactly where revenue is being left behind.
