AR Recovery Services That Turn Aging AR Into Revenue

Dastify solutions provide accounts receivable recovery services specialize in strategically recovering 90+ day aged AR, including unpaid, denied and underpaid claims. We manage the recovery process from payer follow-up through claim correction, resubmission and final-level appeals across Medicare, Medicaid and commercial payers.

We help hospitals, private practices, and multi-specialty groups recover collectible revenue from aging AR.

Is Your AR Getting Older Every Month?

When AR continues aging, collectible revenue becomes harder to recover and requires more focused intervention.

  • Unpaid claims sitting for 60, 90, or 120+ days

  • Denied claims not being followed up

  • Insurance payments delayed

  • Staff spending hours on payer calls

  • Revenue stuck in outstanding AR

Core AR Recovery Services

Overwhelmed by aging claims and denials? Our AR recovery services help identify and recover collectible claims before they become harder to resolve.

Aged AR Recovery

Review and prioritize 90+ day accounts based on payer, balance, claim status, denial history and recovery potential.

Insurance AR Follow-Up

Verify claim status, identify payer requirements, contact payers and pursue outstanding balances through resolution.

Denial & Unpaid Claim Recovery

Investigate the cause of nonpayment, correct claim issues, submit required documentation and pursue resubmission or appeal.

AR Backlog Cleanup

Review legacy AR, separate actionable accounts from low-probability balances and prioritize viable recovery opportunities.

Patient Balance Recovery

Support appropriate patient-responsibility follow-up through clear, compliant communication.

AR Reporting & KPI Tracking

AR aging visibility, recovery performance and payer-level reporting.

How We Approach Different Aging Buckets

Aging A/R requires a different strategy than newly submitted claims. As accounts get older, the path to payment becomes more complex. We segment A/R by age and recovery potential so your team can focus on collectible revenue while recovery opportunities remain viable.

01.

Recent A/R | 0–30 Days

Prevent unnecessary aging We monitor payer processing timelines, identify unacknowledged claims and address early issues before they develop into avoidable denials or prolonged delays.

02.

Mid-Range A/R | 31–90 Days

Active payer follow-up We investigate delayed claims, identify the cause of nonpayment and take the appropriate action to move each account toward resolution. Claims approaching 90 days receive increased attention as recovery becomes more time-sensitive.

03.

Aged A/R | 91+ Days

Recovery triage Older claims require a more detailed assessment. We evaluate each account using key recovery factors and determine whether a viable path to payment remains. We prioritize actionable claims and identify balances where further collection efforts are unlikely to be productive.

Specialty AR Recovery Expertise Across 50+ Specialties

Every specialty has its own AR challenges. Our recovery protocols are tailored to the specific needs of each specialty. Specialties include:

What the First 30 Days Look Like

Week 1

AR Baseline & Audit

We analyze the aging report and aging bucket. We establish baseline metrics including Days in AR, denial rate and collectible AR.

Week 2

Recovery Prioritization

We identify high-value and time-sensitive accounts, prioritize claims approaching timely filing limits, and establish payer-specific recovery workflows.

Week 3

Active Recovery

We begin claim corrections, resubmissions, payer follow-up and appeals. Underpayments and recurring denial patterns are also identified.

Week 4

Initial Results & Reporting

We provide an initial AR recovery report showing dollar recovery, recovery rate, payer performance, and the 90-day recovery trajectory.

What Makes Our AR Recovery Different

  • Transparent Recovery Reporting

  • Payer-Specific Recovery Workflows

  • End-to-End AR Management

  • AR Aging Intelligence

  • Timely Filing Protection

  • Denial Root-Cause Analysis

Frequently Asked Questions

Will AR recovery disrupt our existing billing operations?

No. We work within your existing workflows to avoid disruption.

How do you access our AR data?

We use secure access to the data needed to review and work eligible accounts.

Do you provide claim-level reporting?

Yes. We provide visibility into claim status, actions taken, payer responses, and recovery progress.

Can you work with legacy AR?

Yes. We review older balances and prioritize accounts with viable recovery potential.

How do you protect patient information?

We follow applicable HIPAA privacy and security requirements when handling protected health information.

How quickly can recovery begin?

Recovery activity can begin after the initial AR assessment and workflow setup.

Can you handle multiple payers?

Yes. We support recovery across Medicare, Medicaid, commercial, and other applicable payers.

Your AR. Our Recovery Expertise.

Dastify Solutions helps healthcare providers turn aging AR into collectible revenue through specialty-specific recovery, payer follow-up, denial resolution, and underpayment recovery.

Written by Ricky Bell
Reviewed by Anum Naveed Director of Compliance
Last updated