Accounts Receivable Recovery Services

Proactive. Precise. Compliance-Driven.

Overwhelmed by aging claims and denial backlogs? Every day a claim sits in the 90+ day bucket, its recovery probability drops by 1% . We act as your specialized AR Rescue and medical billing team. Whether you are a hospital, private practice, or multi-specialty group, we recover unpaid revenue without disrupting your current billing workflow.

The Financial Impact of Smart Recovery

We don’t just "call payers." We fix the revenue cycle. While the industry average for A/R days hovers around 45-50 days, our partners achieve:

Metric Performance Impact
Net Collection Rate 95% Maximized revenue retention
Denial Rate 4% Industry-leading prevention
Clean Claim Rate 98.5% Faster first-pass payments
Timely Filing Success 99% Reduced write-offs
Patient Collections 85% Optimized self-pay revenue
Support Availability 24/7 Constant momentum

Core AR Recovery Services

Over 70% of finance leaders hired staff in 2024 just to control A/R. Stop expanding overhead. Our scalable solutions handle the complexity for you.

Insurance AR Recovery

We review every unpaid claim for status, denial reasons, and appeal eligibility. By prioritizing claims based on Timely Filing Limits, we ensure no revenue is lost to expired deadlines.

Patient AR & No Surprises Act Compliance

We manage patient balances with respect and compliance. We double-check insurance coordination and send CMS-compliant statements, ensuring you meet 2025 No Surprises Act transparency requirements.

Aged A/R Cleanup

Ideal for legacy A/R or EMR transitions. We perform batch-level reconciliation to identify:

  • Duplicate entries
  • Expired filing windows
  • Actionable claims for immediate resubmission

Denial & Appeals Management

We move beyond simple re-submission. Our team uses CARC/RARC code mapping and root-cause analysis to fix the upstream error (e.g., coding, eligibility) and submit evidence-backed appeals.

AR Reporting and KPI Tracking

Provide custom AR dashboards segmented by payer, age bucket, claim type, and denial reason. KPIs include collection rate, denial trends, FPRR, NCR, and aging analysis to support ongoing revenue cycle performance.

Turn Aging Claims into Smooth Collections

Free AR Analysis That Improves Collections

Uncollected claims quietly drain your margins. Our free analysis doesn’t just show you what is stuck; it shows you how to recover it.

Who Needs AR Recovery Services?

Not every practice needs a full RCM overhaul. Sometimes you just need a cleanup.

Practices with >20% of AR over 90 days.

Teams overwhelmed by a sudden biller resignation.

Groups migrating systems (e.g., moving to Epic) often leave legacy AR unworked.

Clinics seeing a spike in specific denial codes (e.g., Medical Necessity).

Providers seeking AR support without full RCM outsourcing

Regulatory Compliance You Can Count On

Recovery must be aggressive, but it must also be legal.

  • OIG Credit Balance Guidance: We identify and process credit balances/refunds within 60 days, protecting you from False Claims Act risks.
  • No Surprises Act (2026): Our patient collection workflows include Good Faith Estimates (GFE) and dispute resolution support, ensuring full compliance.
  • Medicare Timely Filing: We prioritize claims nearing the 365-day submission window to prevent permanent revenue loss.

Inpatient & Outpatient Expertise

We manage both Facility (UB-04) and Professional (CMS-1500) claims using payer-specific workflows.

Technology-Driven Optimization

We work within your existing infrastructure. We don’t force you to change software. We integrate via HL7/FHIR and ANSI X12 standards to accelerate recovery.

Our 4-Step AR Recovery Process

Decades of insight have shaped a fast, effective model.

01

Systematic AR Evaluation

We audit aging AR accounts across payer types, verify claim status, and segment balances by recovery potential. We prioritize both high- and low-dollar claims for recovery based on age, payer filing windows, and claim viability.

02

Prioritization of Aging Accounts Based on Timely Filing Limits

Our system flags claims nearing expiration, ensuring follow-up before the timely filing limits close. We use real-time analytics and payer-specific workflows to reduce write-offs and improve recovery speed.

03

Claim Corrections, Resubmissions, and Appeal Management

Our approach to denial management services goes beyond simple recovery. We correct CPT, ICD-10, HCPCS, and modifier errors, submit appeals, and document payer interactions. We also identify denial trends and recommend edits upstream in your RCM process.

04

Insurance Follow-Up That Gets Results

Our team monitors each claim through electronic status checks, payer portals, and direct representative contact to identify and correct issues quickly. Moreover, we also help patients understand their charges. All of this ultimately improves your collection rates.

How Our AR Recovery Services Drive Financial Performance

With expert accounts receivable recovery services, we restore your revenue flow so your practice can grow without financial friction.

Financial Stability

Recover aging AR before it’s written off, improving predictable revenue and reducing bad-debt reserves.

Results-Based Pricing

Only charge for successful recoveries—no long-term commitments or setup fees.

Higher Collection Ratio

Achieve 90+% recovery rates on eligible claims through corrections, appeals, and targeted workflows.

Dedicated AR Team

Achieve 90+% recovery rates on eligible claims through corrections, appeals, and targeted workflows.

Secure, HIPAA-Compliant Workflow

End-to-end encryption, audit trail documentation, and PHI protections are standard in all AR processes.

Knowledge Across 800+ Payers

Understand payer-specific logic, bundling rules, appeal formats, and LCD/NCD policies.

Frequently Asked Questions

  • AR Recovery is an ongoing process of working unpaid claims >30 days old.
  • AR Cleanup is a one-time project for legacy backlogs (often >120 days old), typically triggered by EMR migrations or staffing shortages. We handle both.

We ensure all patient statements match the Good Faith Estimate (GFE) provided. We manage disputes and ensure you are fully compliant with federal transparency laws to avoid penalties.

Yes. We conduct Contract Variance Audits, comparing actual payments against your payer fee schedules. If a payer underpaid you by even 5%, we appeal for the difference.

Yes, but success depends on Timely Filing Limits.

  • Commercial Payers: Typically 90–180 days.
  • Medicare: 365 days.
  • Medicaid: Varies by state (often 90–365 days).
  • Note: We prioritize claims closest to these deadlines.

We typically work on a contingency basis for aged claims. This means we only get paid when you recover revenue. There is no risk to your practice.

Let's Recover Your Lost Revenue

Find Your Gaps Today. Whether you are a solo provider or a multi-specialty group, Dastify delivers proven AR recovery services to reduce denials and accelerate cash flow.