Dastify Solutions

Infusion Therapy Medical Billing Services - No More Underpayments

Worried about unpaid patient balances, extended A/R days? This is a common frustration for infusion therapy centers. Dastify Solutions’ infusion therapy billing and coding services provide upfront Good Faith Estimates, accurate coding, and complete compliance and complex J-code documentation support. Our billing services help you build patient trust and reduce outstanding balance issues.

AAPC & AHIMA Certified ExpertsCompliance with No Surprise ActNCCI EditsLCD & MAC-Specific Coverage RulesFollow AMA CPT Infusion Guidelines

We Fix the Real Revenue Killers in Your Infusion Clinic

Infusion therapy billing isn’t like other specialties. You’re dealing with J-codes that change quarterly, Medicare Part B requirements that seem designed to trip you up, and documentation demands that eat up hours of your staff’s time.

Infusion RCM requires specialized quarterly J-code updates and mastery of NCCI edits. Dastify provides technical precision for Part B drug administration.

We handle:

  • Complex, time-based infusion documentations

  • Unpaid patient balances & extended A/R days

  • $400 GFE to prevent federal payment disputes and revenue loss

  • Initial, sequential, and concurrent infusion coding

  • J-code for high-cost and specialty drugs

  • Medicare Part B billing rules & coverage compliance

  • Billing for interrupted infusions correctly

  • Proper documentation of Infusion stop/start times & additional hours

  • Accurately apply JW/JZ modifiers for eligible Part B drugs, ensuring compliance with CMS drug wastage rules

We Straighten Out the Kinks in Time-Based Infusion Coding

Time-based infusion coding is one of the most common causes of underbilling, denials, and audits. A few minutes documented incorrectly can shift an infusion from billable to non-billable, or from an initial hour to IV push.

Our infusion billing specialists apply CMS, AMA CPT, and MAC-specific time rules to ensure every medically necessary minute is captured, coded, and reimbursed correctly.

Infusion DurationBilling Approach
Less than 16 minutesIV Push
16–90 minutesInitial Infusion Hour
Each additional 31+ minutesAdditional Hour
Interrupted timeNot Billable
Sequential infusionsSeparately Billable

Missing infusion stop times trigger automatic downcoding from 96365 (infusion) to 96374 (IV push). We audit every note to ensure complete start/stop time documentation; protecting your revenue from default-to-push losses.

Infusion Therapy RCM Services Built for Audits. Designed for Protection

Prior authorization & Eligibility Verification Services

We verify insurance eligibility and benefits before every infusion. For high-cost biologics and specialty drugs, we investigate benefit limits, annual maximums, and patient responsibility upfront; our infusion insurance verification services also help patients coordinate benefits across multiple payers.

Infusion Billing & Coding Services

Our certified coders know infusion therapy inside and out. They handle the complex CPT, HCPCS, and ICD-10 coding for all infusion drugs. We master J-codes, chemo & non-chemo codes, including CPT 96365-96368, 96413-96417, and modifiers 59, 76, 77, and 25, for proper reimbursement.

Claims Submission & Management

We provide comprehensive infusion therapy claim management with thorough pre-submission claim scrubbing. Moreover, we manage secondary and tertiary insurance billing in strict accordance with payer guidelines.

Denial Management Services

We don't accept denials at face value. Our team analyzes every denial, identifies the root cause, and takes immediate action to overturn it.

We also manage:

  • Denial trend analysis to prevent future issues

  • Appeal letter writing with documentation

  • Medical necessity appeal support

Accounts Receivable Follow-Up

We actively work on every outstanding claim. No claim sits idle, waiting for the insurance company to act, because our experts maintain aggressive follow-ups on each claim.

We help you with :

  • Escalation procedures for delayed claims

  • Aging A/R resolution strategies

  • Reduce your A/R to 20/30 days.

Payment Posting & Reconciliation

Every EOB gets reviewed for accuracy. We post payments daily, verify contractual adjustments match your fee schedules & identify underpayments.

We also track:

  • Contractual adjustment verification

  • Patient balance calculation and management

We Provide Infusion Coding Expertise

Chemotherapy IV Infusion Billing & Coding

Anti-neoplastic chemotherapy drugs require specialized infusion coding, strict documentation, and accurate sequencing. Our infusion billing specialists code chemotherapy administrations using CPT 96413–96417, ensuring compliance with CMS, AMA CPT, and payer-specific guidelines.

  • 96413Chemotherapy IV infusion, initial hour

  • 96416Prolonged infusion with a portable pump

  • 96415Each additional hour of chemotherapy infusion

  • 96417Sequential chemotherapy infusion

Non-Chemotherapy IV Infusion Billing

Biologics, antibiotics, IVIG, iron infusions, and other therapeutic drugs use codes 96365-96368. This covers the majority of infusion services in most practices.

  • 96365IV infusion for therapy diagnosis, initial hour

  • 96416Prolonged infusion with a portable pump

  • 96415Each additional hour of chemotherapy infusion

  • 96417Sequential chemotherapy infusion

IV Push Administration

When administration takes 15 minutes or less, push codes apply instead of infusion codes. We know which code to use based on the documented time.

Hydration Therapy

Hydration has its own codes (96360-96361) but can only be billed separately when medically necessary, not just routine pre-hydration for other drugs.

Common Diagnoses Associated With Infusion Therapy

We also manage infusion codes for treating chronic, autoimmune, and oncologic conditions such as iron deficiency anemia, multiple sclerosis, psoriasis, Crohn’s disease, cancer-related diagnoses, and immune system disorders.

Common Infusion Modifiers

  • 59 – Distinct procedural service

  • 76 – Repeat procedure by the same provider

  • 77 – Repeat procedure by another provider

  • 52 – Reduced services

  • XS – Separate structure

  • XE – Separate encounter

How Dastify Solutions Your Practice:

Our infusion billing experts ensure claims reflect only the units actually administered, apply the correct HCPCS coding methodology, and align clinical documentation with the latest CMS guidance; helping you avoid non-payable wastage, denials, and post-payment audits.

Who Do We serve?

We support over 55 medical specialties and deliver compliant infusion therapy practice billing services tailored to each practice’s clinical and payer requirements. With Dastify solutions, you get 100% transparency in infusion billing and streamlined workflows.

  • Hospital-based infusion centers

  • Physician-owned infusion clinics

  • Oncology & hematology infusion practices

  • Rheumatology & specialty drug infusion centers

  • Standalone IV therapy clinics (medical-grade)

How Dastify Solutions Protects Your Practice:

Our infusion billing experts ensure claims reflect only the units actually administered, apply the correct HCPCS coding methodology, and align clinical documentation with the latest CMS guidance; helping you avoid non-payable wastage, denials, and post-payment audits.

Frequently Asked Questions

What are the most common reasons infusion claims get denied?

Providers frequently search for reasons behind denials, especially for infusion coding, documentation, and payer rules. Common denial triggers include incorrect CPT/HCPCS application, missing documentation, and timing errors.

How do you correctly bill hydration services vs drug infusions?

Different billing rules apply to hydration therapy (CPT 96360–96361) versus therapeutic or drug infusions. Many providers search for the difference and when hydration can be billed separately.

What documentation is required to support infusion claims?

Providers often ask what clinical documentation (start/stop times, medical-necessity notes, lab results) is required to avoid denials. Accurate timing and documentation of medical necessity are frequent audit triggers.