As a behavioral-health revenue cycle management company, we understand that you pour your heart into every session, helping others heal and grow. However, when it comes to getting paid for that time and care, the billing process can be frustrating due to the minute complexities involved in coding mental health services. Like therapy, medication management, and telehealth, each has unique billing complexities. A single mistake can result in losing thousands of dollars.
According to a study conducted by the American Medical Association, approximately 12% of mental health claims submitted contain coding errors, resulting in a revenue loss of 10% to 30% annually. Breathe! Don’t be afraid, you have us! We master ICD-10, CPT, HCPCS, and HBAI codes and have over 200+ mental health billing experts working with us.
Demand for mental health services is increasing day by day, especially for teletherapy services. More patients mean more success — but also more billing to keep up with. In that case, working with a small in-house team, especially in a high-patient volume setting, can be risky for your revenue. For instance, a single missed modifier can lead to the denial of payments.
However, that’s not the case when you are working with us. Our tele-mental health billing experts document each procedure with medical necessity and correct modifiers to ensure clarity in claims. We apply POS 10 and 02 to maximize reimbursements and properly use modifiers 95 (Audio & Video) & 93 (Audio-Only) to ensure clarity for payers.
We keep you and your patients informed about covered services well in advance to avoid any confusion.
Our behavioral health revenue cycle management experts carefully file every claim within the specified timeframe, utilizing AI scrubbers.
Our AAPC-certified coders submit clean, error-free claims with accurate ICD-10 coding, ensuring faster and more efficient payment processing.
Our experts dig deep and find the root cause of rejection or denials. We resubmit new and older claims to ensure that no money is left uncollected.
Our process adheres to HIPAA, CMS (Medicare and Medicaid), and payer-specific guidelines (e.g., Aetna, Cigna) to avoid penalties and rejections.
We help keep your A/R days under 40 and ensure less than 10% of your claims sit over 90 days — so your cash flow stays healthy and predictable.
Our experts analyze denial trends, correct issues, and resubmit clean claims quickly within 24 hours without any disruptions in your cash flow.
Switching between systems wastes time. We integrate directly with your EHR and practice management software, creating a seamless workflow.
We handle ERAs and EOBs with accuracy, posting payments against claims and reconciling discrepancies. No payment goes unnoticed at our end.
We proudly serve Psychiatrists, Psychologists, Psychiatric Nurse Practitioners, Licensed Clinical Social Workers, Neuropsychologists, Psychoanalysts, and Psychiatric Social Workers across all 50 states.
That’s why we call ourselves a true mental health billing partner.
Because we don’t just understand billing — we know your world. We align your billing with the latest standards from key industry leaders, including:
Running a mental health practice means you’re constantly balancing patient care, documentation, and administrative tasks. Filing claims with proper documentation is crucial for timely reimbursements for your rendered mental health services. And if you fail to do so, it will result in denials, missed payments, aging AR, and a bad reputation. This is the last thing you would want for your psychiatric practice.
That’s why it’s always recommended to choose a professional tele-mental health billing expert who has hands-on experience managing the mental health claims cycle. Moreover, we handle the 2025 time-parameter updates for CPT codes 90832–90837, ensure accurate billing for split and combined E/M with therapy sessions, and correctly process crisis intervention codes 90839/90840 to support compliant reimbursements.
The common reasons for denials are: eligibility lapses, missing or delayed prior authorizations, insufficient medical necessity in documentation, non-covered billed telehealth services, coding errors, and missed modifiers.
We guide your practice through MIPS mental health measures, such as depression remission and suicide risk, ensure accurate billing for collaborative-care codes (G2214/G0512), and support outcomes-based contracts — helping you maximize incentives while delivering quality care.
We improve your MIPS score by 75 or more. That's a Dastify Bonus For You!
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